Enrollment Services
Expanding Your Opportunities with Licensed Experts
Our full-service call center is designed to maximize your success by providing professional, licensed, and highly trained agents. Whether you're looking for remote or in-person support, our team ensures seamless enrollments, customer engagement, and lead conversions.
Why Choose Our Call Center?
✅ Licensed & Experienced Agents – Our team consists of licensed professionals with deep industry expertise, ensuring compliance and high-quality customer interactions.
✅ Comprehensive Call Center Solutions – Inbound and outbound calling, lead nurturing, appointment setting, policy enrollments, and customer retention strategies.
✅ Advanced Agent One Technology – Our cutting-edge CRM and dialer system streamline operations, improving efficiency and conversion rates.
✅ Flexible Work Options – Choose between remote or in-person teams to fit your business needs.
✅ Access to Top Partner Platforms – Seamless integration with Aflac, MassMutual, and other leading providers for a smooth enrollment process.
✅ Multilingual Support – Serving diverse markets with bilingual agents to enhance communication and customer experience.
✅ Scalable & Customizable Services – Whether you're a small agency or a large organization, our call center adapts to your needs with tailored solutions.
Employee Communication
Connecting, Educating & Empowering Employees
Effective employee communication is the key to increasing engagement, enrollment participation, and understanding of benefits. Our licensed and experienced Benefits Counselors provide clear, personalized guidance to ensure every employee makes informed decisions about their coverage
Why Choose Our Communication Services?
✅ Licensed & Experienced Benefits Counselors – Every employee receives expert guidance from licensed Life & Health professionals who specialize in benefits education and enrollment.
✅ Multi-Channel Outreach – We connect with employees through their preferred communication channels, including AI-driven scheduling, text, email, and ringless voicemail.
✅ Seamless AI Scheduling & Follow-Up – Our advanced AI-driven system automates appointment scheduling and follow-ups, ensuring no employee is left behind.
✅ Personalized Benefits Education – Our counselors provide one-on-one support to explain benefits, answer questions, and help employees make the best choices.
✅ Automated Reporting & Insights – Get real-time visibility into engagement metrics, enrollment progress, and follow-up status with our auto-reporting tools.
✅ Bilingual Support – Our team includes multilingual professionals to ensure every employee understands their options clearly.
✅ Compliance & Confidentiality – We maintain strict adherence to compliance standards, ensuring employee data security and regulatory compliance at every step.
"Retain" – Safeguarding Employees, Empowering Brokers
Support Beyond the Workplace. Profits Beyond the Policy.
Employee turnover is relentless—41% of workers leave their jobs annually. Too often, brokers and agents let these departing employees slip through the cracks, unsupported in the confusing process of porting insurance coverage. The result? Fewer than 2% manage to keep their benefits, leaving employees and their families exposed.
Retain by One Solution Agency flips the script.
Powered by cutting-edge AI outreach and engagement, Retain™ bridges the gap for departing employees—helping them port existing coverage or secure new life and ancillary insurance options. Employees stay protected. Brokers unlock new revenue streams and boost policy persistency. Everyone wins.
How Retain Delivers
✅ Smart Outreach, Powered by AI – Our system pinpoints departing employees and engages them with tailored guidance on their benefits options.
✅ Effortless Porting Support – Expert assistance simplifies the porting process, ensuring employees retain coverage without the hassle.
✅ Flexible Coverage Solutions – When porting isn’t an option, we seamlessly transition employees into affordable life, accident, and ancillary plans.
✅ Tailored Retention Campaigns – Custom-built programs maximize engagement and conversion for each employer group.
✅ Revenue & Retention Boost for Brokers – Turn departing employees into opportunities with higher enrollments, increased profits, and stronger persistency rates.
The Retain™ Advantage
Employees gain peace of mind with uninterrupted benefits during life’s transitions. Brokers transform missed opportunities into lasting gains. With Retain, it’s protection that persists—and profits that grow.